We aim to provide excellent service. If you are unhappy, we will resolve issues quickly and fairly.

 

 

Email: info@toskeltravels.co.uk

Include:

•your booking reference (if applicable)

•your complaint details

•any screenshots or evidence

 

 

We aim to acknowledge your complaint within 2 working days, and provide a full response within 7–14 working days.

 

 

If you are not satisfied with the outcome, you may request escalation to management for review.