Refund eligibility depends on:

•the supplier’s refund rules (airline/hotel/tour provider)

•whether services were already issued/ticketed

•whether your booking is refundable or non-refundable

 

 

Many discounted fares, ticketed flights, deposits, and promotional bookings may be non-refundable.

 

 

If you cancel a booking:

•supplier cancellation charges may apply

•Toskel Travels Ltd may apply a reasonable administration fee for time spent processing

 

 

Once a refund is approved by the supplier:

•bank processing and supplier payment timelines may take several working days/weeks depending on provider.

 

 

Refunds are made to the original payment method where possible.

 

 

If the supplier refuses a refund due to their terms, we cannot override that decision.

 

For refund questions: info@toskeltravels.co.uk